THE CYPRESS COMPANIES, INC. WEBSITE TERMS OF USE Effective Date: October 19th, 2026 These Website Terms of Use (the "Terms") set forth a legally binding agreement between you and The Cypress Companies, Inc., its affiliates, and related entities ("Company," "us," "our," or "we") governing your access to and use of our online services, including www.cypresscompanies.com, as well as related products and services we may offer to you (collectively, the "Services"). By accessing and using the Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, including our Privacy Policy. PLEASE READ THESE TERMS CAREFULLY. THESE TERMS CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, INCLUDING YOUR ASSUMPTION OF RISK, OUR WAIVER OF LIABILITY, AND REQUIREMENTS TO RESOLVE DISPUTES ON AN INDIVIDUAL, NON-CLASS BASIS. FOR MORE INFORMATION, PLEASE SEE SECTIONS 11-15. If you do not agree to these Terms, you may not use or access the Services. Your use of the Services may be subject to additional terms applicable to specific online services. Contents Privacy Ownership and Use of Content Access to and Use of the Services Product and Services Availability Prohibitions Use of Information Communications Links from the Services Disclaimer of Warranties Indemnification Limitation of Liability Dispute Resolution; Class Action Waiver; Jury Waiver Applicable Law Changes to Terms General Provisions Notice to California Residents 1. Privacy Your visit to our Services is also governed by our Privacy Policy, which can be found at URL. Your use of the Services indicates your consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. 2. Ownership and Use of Content The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, graphics, displays, images, user and visual interfaces, specifications, certifications, technical guidelines, catalogs, data, video, audio, and other Company materials contained herein, as well as the design, structure, selection, coordination, expression, "look and feel," and arrangement thereof (herein, the "Content"), are owned by Company, its licensors, or other third-party providers of such Content and are protected by United States and other international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Any copying; redistribution; uploading; posting; mirroring (to any other computer, server, website or other medium, public display); republication; transmission; sale; incorporation into derivative works; or other distribution by you of any such Content or any part of the Services is prohibited, except as expressly permitted in these Terms. Under no circumstances will you acquire any ownership rights or other interest in any Content by or through your use of the Services. The Company name, logos, trademarks (whether issued or applied for), service marks, and all related names, logos, trade dress, product and service names, designs, and slogans are the intellectual property of Company or its affiliates or licensors. Use of marks without the prior written permission of Company is expressly prohibited. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners. You may not generally download or print Content, although you are permitted to download or print no more than one (1) copy of the Company's Content for your personal or internal business use and reference, provided that you include all copyright and proprietary rights notices. You agree not to copy materials on the Services, reverse engineer or break into the Services, or use materials, products, or the Services in violation of any law. 3. Access to and Use of the Services The Services are intended for adults only. The Services are not intended for any user under the age of 18. You agree to comply with all applicable laws regarding your use of the Services. You further agree that information provided by you is truthful and accurate to the best of your knowledge. The use of the Services is at the discretion of Company and Company may terminate your use of the Services at any time. The Company grants you a limited, revocable, nonexclusive license to use the Services solely for your own personal use. By using the Services, you agree not to use the Services in violation of any applicable laws, not to use it for insertion of your own or a third-party's advertising, branding, or other promotional content, nor to infringe or violate any third-party rights, or employ any device intended to disable or impair the Services' operation. 4. Accuracy, Completeness, and Availability The Services have been established primarily for the benefit and use of Company's customers and potential customers. Not all products or services referred to may be available, and Company may change or discontinue the product or service described by the Services at any time. We reserve the right to modify the contents of the Services at any time, but we have no obligation to update any information on the Services. We will use reasonable efforts to include accurate and current information on the Services, but there may be occasions when information on the Service contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, availability, and other matters. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice (including after you have submitted your order). We have no obligation to update, amend, or clarify information on the Services, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Services should be taken to indicate that all information on the Services has been modified or updated. We are not responsible if information made available on the Services is not accurate, complete, or current. The material on the Services is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on the Services is at your own risk. Company disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its Content. The Services may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. Any cost estimates provided on the Services are simply estimates and should not be relied upon as a quotation or offers by Company to sell any of such products or services to you. 5. Prohibitions These Terms apply to the Services, all products and services offered to you when you visit our Services, and all other online service features, databases, plug-ins, Content, downloads, applications, platforms, and features where these Terms appear or are linked, regardless of how you access or use it, whether via computer, mobile device, or otherwise. In addition to other prohibitions as set forth in the Terms, you are prohibited from: Altering, interfering with, circumventing, compromising, or violating the Services, the Content, or any security features thereof, or attempting any of the foregoing. Attempting to use the Services in any manner which may violate these Terms, any law, any third-party right, or to collect information from or about the Services. Interfering with or circumventing the security features of the Services or any related website, other websites, or the Internet Interfering with our Services to any user, host, or network, including uploading or transmitting viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites, or the Internet. Using the Services to spam, phish, pharm, pretext, or submit false or misleading information. Modifying, making derivative works of, reverse engineering or violating any intellectual property rights of the Services or otherwise using the Services or its Content to infringe upon or violate our intellectual property rights or the intellectual property rights of others. Accessing the Services in order to build a similar or competitive website or service. Using software, automated agents, or other electronic means to monitor, scrape, crawl, or copy data from the Services. Using the Services to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability or for any obscene or immoral purpose. Using the Services or its Content for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; or to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances. A breach or violation of any of the Terms may result in an immediate termination of your use of the Services. 6. Use of Information You understand and agree that any submission by you of any ideas, suggestions, concepts, methods, systems, designs, plans, techniques, business information, inventions, or other information relating to Company's products or services is on a non-confidential basis, and by doing so you represent and warrant that you own or have a license to use such information, and, further, grant Company an unrestricted, irrevocable, perpetual, sublicensable, and royalty free license to use, reproduce, display, and transmit such information. The Company reserves the right, and you authorize us, to use and assign all information regarding your use of the Services and all information provided by you in any manner consistent with our Privacy Policy, which is incorporated by reference. 7. Communications We may send electronic mail for the purpose of advising you of changes or additions to the Services, about any of our products or services, or for such other purpose(s) as we deem appropriate. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 8. Links from the Services Any links on the Services to other websites and resources provided by third parties are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party website linked to the Services, you do so entirely at your own risk and are subject to the terms and conditions for such website. 9. Disclaimer of Warranties TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOUR ACCESS TO AND USE OF THE SERVICES IS AT YOUR SOLE RISK AND YOU UNDERSTAND AND AGREE THAT THE SERVICES, ITS CONTENT, AND ITS LINKS AND COMMUNICATIONS ARE PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. COMPANY DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS, OF ANY KIND, EITHER EXPRESS OR IMPLIED, REGARDING THE SERVICES (INCLUDING ITS CONTENT, HARDWARE, SOFTWARE, AND LINKS), WHETHER NOW KNOWN OR HEREAFTER ENACTED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, TITLE, RESULTS, ACCURACY, COMPLETENESS, ACCESSIBILITY, COMPATIBILITY, SECURITY, AND FREEDOM FROM MALWARE, OR THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION. IF APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF SOME OR ALL OF THE ABOVE IMPLIED WARRANTIES TO APPLY TO YOU, THE ABOVE EXCLUSIONS WILL APPLY TO YOU TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY AND ITS PARENT(S), SUBSIDIARIES, AND AFFILIATES AND EACH OF THEIR RESPECTIVE EMPLOYEES, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, AGENTS, VENDORS, LICENSORS, LICENSEES, CONTRACTORS, CUSTOMERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, "COMPANY PARTIES") HEREBY DISCLAIM AND MAKE NO REPRESENTATIONS, WARRANTIES, ENDORSEMENTS, OR PROMISES, EXPRESS OR IMPLIED, AS TO: (A) THE SERVICES, INCLUDING THE CONTENT; (B) THE FUNCTIONS, FEATURES, OR ANY OTHER ELEMENTS ON, OR MADE ACCESSIBLE THROUGH, THE SERVICES; (C) ANY PRODUCTS, SERVICES, OR INSTRUCTIONS OFFERED OR REFERENCED AT OR LINKED THROUGH THE SERVICES; (D) SECURITY ASSOCIATED WITH THE TRANSMISSIONS TO COMPANY OR VIA THE SERVICES; (E) WHETHER THE SERVICES OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE ARE FREE FROM ANY HARMFUL COMPONENTS (INCLUDING VIRUSES, TROJAN HORSES, AND OTHER TECHNOLOGIES THAT COULD ADVERSELY IMPACT YOUR DEVICE); (F) WHETHER THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE SERVICES IS ACCURATE, COMPLETE, CORRECT, ADEQUATE, USEFUL, TIMELY, OR RELIABLE; (G) WHETHER ANY DEFECTS TO OR ERRORS ON THE SERVICES WILL BE REPAIRED OR CORRECTED; (H) WHETHER YOUR ACCESS TO THE SERVICES WILL BE UNINTERRUPTED; (I) WHETHER THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; AND (J) WHETHER YOUR USE OF THE SERVICES IS LAWFUL IN ANY PARTICULAR JURISDICTION. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. 10. Indemnification YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD HARMLESS COMPANY; ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS; AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SUPPLIERS, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE "COMPANY PARTIES") FROM AND AGAINST ANY CLAIMS, LIABILITIES, DAMAGES, JUDGMENTS, AWARDS, LOSSES, COSTS, EXPENSES, OR FEES (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATING TO YOUR VIOLATION OF THESE TERMS OR YOUR USE OR MISUSE OF THE SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY USE OF THE CONTENT, SERVICES, AND PRODUCTS OTHER THAN AS EXPRESSLY AUTHORIZED IN THESE TERMS, OR YOUR USE OF ANY INFORMATION OBTAINED FROM THE SERVICES. 11. Limitation of Liability TO THE FULLEST EXTENT PROVIDED BY LAW, UNDER NO CIRCUMSTANCES WILL COMPANY PARTIES BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY SERVICES LINKED TO IT, ANY CONTENT ON THE SERVICES OR SUCH OTHER SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. COMPANY'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY DISPUTE (AS DEFINED BELOW) WITH COMPANY (INCLUDING WITHOUT LIMITATION YOUR USE OF THE SERVICES OR RECEIPT OF ANY COMMUNICATIONS) IS TO DISCONTINUE YOUR USE OF THE SERVICES. TO THE EXTENT THAT ANY OF THE ABOVE PROVISIONS IN THIS SECTION ARE NOT ENFORCEABLE IN AN APPLICABLE JURISDICTION, COMPANY'S MAXIMUM LIABILITY WILL BE LIMITED TO ONE HUNDRED DOLLARS ($100). YOU MAY HAVE ADDITIONAL RIGHTS UNDER CERTAIN LAWS (INCLUDING CONSUMER LAWS) WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, THE EXCLUSIONS OR LIMITATIONS IN THESE TERMS THAT DIRECTLY CONFLICT WITH SUCH LAWS MAY NOT APPLY TO YOU. 12. Dispute Resolution; Class Action Waiver; Jury Waiver Company seeks to resolve disputes amicably and efficiently, and many customer inquiries can be resolved by emailing info@cypresscompanies.com. If any controversy, allegation, or claim arises out of or relates to the Services, the Content, or these Terms, whether heretofore or hereafter arising (collectively, "Dispute"), you agree that, before initiating any legal action, you will first provide us written notice (a "Notice of Dispute") via email at info@cypresscompanies.com so that we may work with you in good faith to find a mutually agreeable solution. Your Notice of Dispute must describe the nature and basis of the Dispute and set forth the specific relief you are seeking. During the sixty (60) days from the date we receive your Notice of Dispute, both parties agree to engage in good faith efforts to resolve the Dispute. During this sixty (60) day period, both parties agree to toll any statutes of limitations that may apply, along with any filing deadlines. UNLESS OTHERWISE PROHIBITED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL AND YOU AGREE THAT ANY AND ALL DISPUTES (WHETHER BASED IN CONTRACT, STATUTE, TORT OR ANY OTHER THEORY) WILL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION. ALL CLAIMS MUST BE BROUGHT SOLELY IN A PARTY'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, REPRESENTATIVE ACTION, OR PROCEEDING. To the fullest extent permitted by applicable law, you must assert any Dispute (by delivery of the Notice of Dispute) within one year after the Dispute arises, or it will be forever barred. 13. Applicable Law You expressly agree that all matters relating to the Services and to these Terms, and any Dispute arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of Ohio without giving effect to any choice or conflict of law provision or rule (whether of Ohio or any other jurisdiction). You further agree and consent to the exercise of exclusive subject matter and personal jurisdiction, regarding any Dispute with Company, or in any way relating to your use of the Services, in any state of federal court in Ohio in connection with any such Dispute. Those who choose to access the Services from locations outside of the United States do so on their own initiative, and are responsible for compliance with local laws if and to the extent local laws are applicable, including without limitation, all applicable laws, rules, and regulations regarding the transmission of data exported from the United States or the country in which you reside (if different from the United States). 14. Changes to Terms We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them on this page and apply to all access to and use of the Services thereafter. Our changes will be indicated by the Effective Date above. You can view the most recent version of these Terms at any time on this webpage. Use of the Services after these Terms have been modified shall constitute and be deemed your unconditional acceptance of the changes. 15. General Provisions Waiver. No waiver by Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Company to assert a right or a provision under these Terms shall not constitute a waiver of such right or provision. Severability. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect. Interpretation. Wherever the word "including" is used in these Terms, the word will be deemed to mean "including, without limitation." The section headings are provided for convenience only and shall not limit the full Terms. Force Majeure. We shall not be held liable for any delay or failure in performance of any part of these Terms from any cause beyond our control and without our fault or negligence, such as acts of God, epidemics or pandemics, acts of civil or military authority, current laws and regulations and changes thereto, embargoes, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, other major environmental disturbances, unusually severe weather conditions, acts of hackers and other illegal activities of third parties, inability to secure products or services of other persons or transportation facilities, acts or omissions of transportation or telecommunications common carriers, or acts, omissions, overloading, or slow-downs over the internet or any third-party internet service providers. Termination. The Company may terminate these Terms at any time, with or without notice, for any reason. Upon any termination of these Terms, you must promptly destroy all materials downloaded or otherwise obtained from the Services, as well as any copies of such materials. Relationship of the Parties. Nothing contained in these Terms or your use of the Services shall be construed to constitute either party as a partner, joint venturer, employee, or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability, or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended by both parties that each shall remain independent contractors responsible for its own actions. Entire Agreement. These Terms constitute the entire agreement between you and Company and govern the terms and conditions of your use of the Services, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Company with respect to the Services. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the Services. Assignment. Company may assign its rights and obligations under these Terms, in whole or in part, to any party at any time without any notice. These Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of a Company officer. 16. Notice to California Residents Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Services, please send an email to info@cypresscompanies.com. You may also contact us by writing to The Cypress Companies, Inc., 3737 Embassy Parkway, Suite 200, Akron, OH 44333. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or by email at dca@dca.ca.gov.
